LAN-Fax Generic Driver
For Microsoft Windows

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Introduction

This file describes how to set up your printer driver and contains the most up-to-date information that was available at the time of software release. For information on the Printer Driver settings and features, please check the Help file.

Contents

Supported operating systems

Getting started

Other important points

Supported operating systems

32-bit architecture

64-bit architecture

Getting Started

1) Installing the Printer Driver

Notes:
All applications must be closed before installing or upgrading the driver.
This procedure requires administrator privileges (an administrator account or the ability to "Run as Administrator" in the Windows operating system).

1-1) Windows 10 and Windows Server 2016 and Windows Server 2019

  1. From the Start button, go to the following to initialize the "Add Printer" settings: "Settings" > "Devices" > "Printers & scanners" > "Add printers & scanners" or select "All Apps" > "Windows System" > "Control Panel" > "View devices and printers" > "Add a printer".
  2. From "Select a printer", select "The printer that I want isn't listed".
  3. Select the connection method in "Find a printer by other options" according to the printer setup wizard. The following is the procedure when "Add a local printer or network printer with manual settings" is selected.

    Below is the procedure when "Add a local printer or network printer with manual settings" is selected.

  4. Select a printer port in the "Choose a printer port" dialog.
    1. If an existing port will be used, select it from the "Use an existing port:" dropdown list.
    2. If a new port will be used, choose "Standard TCP/IP Port" from the "Create a new port:" dropdown list. In the "Type a printer hostname or IP address" dialog, enter the hostname or IP address and uncheck "Query the printer and automatically select the driver to use".
  5. Specify the driver file under the disk1 directory of the downloaded driver folder or by installing the CD-ROM and then click "Have Disk".
  6. Select the appropriate manufacturer and printer in the "Install the printer driver" dialog.
  7. Enter a printer name in the "Type a printer name" dialog.
  8. Select if the printer should be shared with other network users in the "Printer Sharing" dialog.
  9. Check "Set as the default printer" in the "You've successfully added [Printer name]" dialog if the printer should be used as the default printer.
  10. Check if the printer is working properly by clicking "Print a test page" in the "You've successfully added [Printer name]" dialog.
  11. Click "Finish" to complete the driver installation.

1-2) Windows 8.1 and Windows Server 2012/Server 2012 R2

  1. Initialize the "Add Printer" dialog by navigating to the following from the Charms Bar: "Settings" > "Control Panel" > "View devices and printers" > "Add a printer".
  2. Stop searching for available printers and select "The printer that I want isn't listed" in the "Select a printer" dialog.
  3. Select the connection method in "Find a printer by other options" dialog.

    Below is the procedure when "Add a local printer or network printer with manual settings" is selected.

  4. Select a printer port in the "Choose a printer port" dialog.
    1. If an existing port will be used, select it from the "Use an existing port:" dropdown list.
    2. If a new port will be used, select "Standard TCP/IP Port" from the "Create a new port:" dropdown lists. Enter the device IP address and uncheck "Query the printer and automatically select the driver to use" in the "Type a printer hostname or IP address" dialog.
  5. Specify the driver file the .inf file under the disk1 directory of the downloaded driver folder or included in the CD-ROM-by clicking "Have Disk".
  6. Select the appropriate manufacturer and printer in the "Install the printer driver" dialog.
  7. Enter a printer name in the "Type a printer name" dialog.
  8. Select if the printer should be shared with other network users in the "Printer Sharing" dialog.
  9. Check "Set as the default printer" in the "You've successfully added [Printer name]" dialog if the printer should be used as the default.
  10. You can check if the printer is working properly by clicking "Print a test page" in the "You've successfully added [Printer name]" dialog.
  11. Click "Finish" to complete the driver installation.

1-3) Windows 7, and Windows Server 2008

  1. Initialize the "Add Printer" dialog by navigating to the following from the Start button: "Devices and Printers" > "Add a Printer".
  2. Select the connection method in the "What type of printer do you want to install?" dialog.

    Below is the procedure when "Add a local printer" is selected.

  3. Select a printer port in the "Choose a printer port" dialog.
    1. If an existing port will be used, select it from the "Use an existing port:" dropdown list.
    2. If a new port will be used, select "Standard TCP/IP Port" from the "Create a new port:" dropdown list. Enter the device IP address and uncheck the "Query the printer and automatically select the driver to use" in the "Type a printer hostname or IP address" dialog.
  4. Specify the driver file the .inf file under the disk1 directory of the downloaded driver folder or included in the CD-ROM-by clicking "Have Disk".
  5. Select the appropriate manufacturer and printer in the "Install the printer driver" dialog.
  6. Enter a printer name in the "Type a printer name" dialog.
  7. Select if the printer should be shared with other network users in the "Printer Sharing" dialog.
  8. Check "Set as the default printer" in the "You've successfully added [Printer name]" dialog if the printer should be used as the default.
  9. You can check if the printer is working properly by clicking "Print a test page" in the "You've successfully added [Printer name]" dialog.
  10. Click "Finish" to complete the driver installation.

2) Upgrading the printer driver

Please follow these installation steps to update the printer driver from old version to new version.
This procedure requires administrator privileges.
Make sure to close all applications before upgrading.

Attention: If you want to upgrade the printer driver, use the same name printer driver.

  1. Open the "Printers" folder (or "View Devices and Printers") from the "Start" menu or "Control Panel".
  2. Open the Properties of the printer to be upgraded.
  3. Select "Advanced" tab > "New Driver" button. Click "Next >".
  4. Select "Have Disk..." then browse to the folder containing the extracted printer driver (you chose at step 2) INF file. Click "Open".
  5. Click "OK" and select the printer model. Click "Next >".
  6. Once the installation is complete, click "Finish".
  7. Click "OK" to close the printer properties dialog box.
  8. To finalize upgrade, log off and log on again or restart the PC.
After completing above operation, you can use printer driver of new version.

3) Uninstalling the LAN-Fax Generic Driver and LAN-Fax Generic Utilities

Note: This procedure requires administrator privileges (admin account or "Run as Administrator").

3-1) Windows 7/8.1/10/Server 2008 R2/Server 2012/Server 2012 R2/Server 2016/Server 2019

  1. Close all applications.
  2. Open the "Printers" folder (or "Devices and Printers").
  3. Delete the printer icon corresponding to the driver that is to be uninstalled.
  4. Print server properties > "Change Driver Settings" button.
  5. Open the Driver tab.
  6. Select the driver to be uninstalled.
  7. Press the Remove key.
  8. Press "Remove driver and driver package".
  9. Uninstall LAN-Fax Generic Utilities from "Control Panel > Programs > Programs and Features".
  10. Restart the PC.

3-2) Windows Server 2008

  1. Close all applications.
  2. Open the "Printers" folder.
  3. Delete the printer icon corresponding to the driver that is to be uninstalled.
  4. Right click in the "Printers" folder and select "Run as Administrator".
  5. Server Properties > Driver tab.
  6. Select the driver to be uninstalled.
  7. Press the Remove key.
  8. Press "Remove driver and driver package".
  9. Uninstall LAN-Fax Generic Utilities from "Control Panel > Programs > Programs and Features".
  10. Restart the PC.

Other important points

[General Issue]

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